Spribe Terms and Conditions for Pakistan Players

1 Acceptance of Terms

By accessing or using the Spribe platform at spribe.run – whether through a web browser, the Android APK or the iOS home screen app – you confirm that you have read these Terms and Conditions in full and agree to be bound by them. This agreement takes effect from the moment you complete account registration.

These terms apply to all features of the platform including Casino games, Fish Games, Bingo, the VIP programme, all deposit and withdrawal transactions, and any promotions or bonuses offered by Spribe. Where specific game rules or promotion terms differ from these general terms, the more specific document will take precedence for that particular matter.

Spribe reserves the right to update these terms at any time. Registered players will be notified of material changes via the email address on their account. Continued use of the platform after notification of changes constitutes acceptance of the updated terms. It is your responsibility to review this page periodically.

2 Eligibility

To register and use a Spribe account you must meet all of the following conditions:

• You must be at least 18 years of age at the time of registration.
• You must be registering as an individual, not on behalf of a business or third party.
• You must be acting on your own behalf and using your own funds for deposits.
• You must not be a current employee, contractor or family member of a Spribe employee in a role that creates a conflict of interest.
• You must not be subject to a self-exclusion arrangement currently in effect on the platform.

Spribe may request documentary proof of age and identity at any time. This may include a copy of a valid CNIC (Computerised National Identity Card), passport or other government-issued identification. Failure to provide requested documents within a reasonable timeframe may result in account suspension and withholding of pending withdrawals until verification is complete.

3 Account Registration

Each individual may hold only one Spribe account. Registering multiple accounts – whether using different email addresses, different phone numbers, different payment methods or different devices – is a violation of these terms. All duplicate accounts are subject to closure and any balances across those accounts may be frozen or forfeited.

When registering you are required to provide accurate, complete and current information. This includes your full name as it appears on your CNIC, a valid email address, a working Pakistani mobile number and a date of birth. Providing false information during registration is grounds for immediate account termination.

You are responsible for maintaining the security of your account login credentials. This means choosing a strong password, not sharing your password with anyone and not using the same password across multiple services. Spribe will never ask for your password via email, live chat or any other channel. If you believe your account has been compromised, contact support immediately via live chat.

Spribe reserves the right to carry out identity verification checks at any stage of the account lifecycle – not only at registration. This may be triggered by unusual account activity, a large withdrawal request, a change in payment details or a routine compliance review. These checks are standard practice and are not an indication of wrongdoing on your part.

4 Deposits

All deposits on Spribe are processed in PKR. There are no currency conversion fees and no hidden platform charges on deposits. The following payment methods are currently supported:

• JazzCash – typically processed in under sixty seconds
• Easypaisa – typically processed in under sixty seconds
• Raast – bank-level instant transfer, usually one to three minutes
• Bank Transfer – typically five to fifteen minutes
• Debit and Credit Cards – processed instantly in most cases
• Mobile Wallets – processing time varies by provider

Minimum and maximum deposit amounts apply and are displayed on the cashier page at the time of transaction. Spribe reserves the right to adjust these limits and to apply additional verification requirements for larger deposit amounts.

Deposits must come from payment sources that belong to you and are registered in your name. Third-party deposits – where the funding source belongs to someone other than the account holder – are not permitted and may result in the deposit being reversed and the account being reviewed. This policy exists to protect both players and the platform from financial fraud.

5 Withdrawals

Withdrawal requests are processed in PKR to a payment method registered on your account. Spribe does not charge a platform fee on withdrawals. Standard processing times vary by method and by your VIP tier.

Before a withdrawal can be approved the following conditions must be met:

• Your account must have completed identity verification.
• Any active wagering requirements attached to a bonus must be fully completed or the bonus funds waived before the associated funds become withdrawable.
• The withdrawal amount must meet the minimum threshold displayed on the cashier page.
• The payment method must be verified and must match the identity on the account.

VIP tier affects withdrawal processing speed. Standard accounts are processed in the regular queue. VIP Silver and above are routed through a priority queue. Platinum and Elite members benefit from the fastest available turnaround across all supported methods. Full details of VIP withdrawal benefits are listed on the VIP page.

Spribe reserves the right to request additional verification documentation before approving any withdrawal, particularly for first-time withdrawal requests, large amounts or where unusual account activity has been flagged by the compliance system. This is a standard industry practice and is not a reflection of any finding against the account holder.

6 Bonuses and Promotions

Spribe offers a range of bonuses, promotional credits and seasonal offers to both new and existing players. These may include welcome bonuses, reload bonuses, free spins, cashback offers and PSL or T20 cricket-themed promotions during major tournament periods.

All bonuses are subject to specific wagering requirements that must be completed before any associated winnings can be withdrawn. The wagering requirement, eligible games, minimum odds (where applicable) and expiry date for each bonus are stated at the point of opt-in and in the promotion detail page. It is your responsibility to review these before claiming a bonus.

• Bonuses are for personal use only and may not be transferred between accounts.
• Only one welcome bonus may be claimed per person, per household and per device.
• Spribe reserves the right to withdraw a bonus offer or adjust its terms at any time before it has been claimed.
• If a withdrawal is requested before a wagering requirement is completed, Spribe may remove the bonus and associated winnings from the account balance and process the withdrawal of the remaining real-money balance only.
• Bonus abuse – including but not limited to creating multiple accounts to claim the same offer, using automated tools to meet wagering requirements or exploiting technical errors – will result in account suspension and forfeiture of bonus funds.

Spribe reserves the right to make the final determination in any dispute relating to bonus eligibility or bonus terms interpretation. In cases of genuine technical error that resulted in an incorrect bonus being credited, Spribe reserves the right to correct the balance and notify the player.

7 VIP Programme

The Spribe VIP programme has five tiers: Bronze, Silver, Gold, Platinum and Elite. VIP points are earned automatically from eligible real-money game activity. The number of points required per PKR wagered may vary between game categories. Points accumulate and move you through tiers over time.

Each tier unlocks progressively better benefits including increased weekly cashback percentages, faster withdrawal processing, monthly bonus packages and, from Platinum upward, access to a dedicated account manager. Full tier benefits and point thresholds are detailed on the VIP page.

• VIP points and tier status are non-transferable and have no cash value.
• Spribe reserves the right to adjust VIP tier thresholds, benefit structures or point earn rates with reasonable notice to affected players.
• VIP tier may be reviewed periodically. Sustained inactivity may result in tier recalibration in line with programme rules.
• VIP cashback is credited as bonus funds and subject to a wagering requirement before withdrawal unless stated otherwise in a specific promotion.

8 Game Rules and Fairness

All games available on Spribe – including Casino slots, live dealer tables, Fish Games and Bingo – are sourced from reputable software providers. Each game operates according to its own specific rules, which are accessible within the game interface.

Random number generation for eligible games is handled by certified RNG systems. Live dealer games are conducted in real time with human dealers and are subject to the provider's own operating procedures. Fish Games and Bingo operate according to their respective rule sets displayed in-game.

In the event of a game malfunction, disconnection or technical error during a game round, the following principles apply:

• If a game round cannot be completed due to a technical fault, the stake for that round will be returned to the player's balance.
• Results generated during a demonstrably malfunctioning state will be voided.
• Spribe is not liable for losses arising from internet connectivity issues on the player's side.
• In the event of a dispute about a game outcome, the server-side records maintained by Spribe and the game provider are considered the definitive record.

Players are expected to engage with games in good faith. Using external software, bots, scripts or any form of automated play is strictly prohibited and constitutes a violation of these terms.

9 Prohibited Conduct

The following actions are prohibited on the Spribe platform and may result in immediate account suspension, permanent closure and forfeiture of balance:

• Registering more than one account or assisting another person in doing so.
• Providing false or misleading personal information during registration or verification.
• Using stolen, unauthorised or third-party payment methods for deposits.
• Attempting to process chargebacks or payment reversals on valid deposits.
• Colluding with other players, particularly in live dealer games or tournaments.
• Using automated tools, bots, scripts or any form of software assistance to play games or meet wagering requirements.
• Exploiting technical errors, software bugs or pricing mistakes for financial gain.
• Attempting to launder money or use Spribe for any transaction with illegal funds.
• Sharing account access with another person or allowing a third party to use your account.
• Engaging in abusive, threatening or harassing behaviour toward Spribe staff or other players.

Spribe employs automated and manual monitoring systems to detect patterns consistent with prohibited conduct. Where such conduct is identified, Spribe reserves the right to freeze the account, withhold pending withdrawals and conduct a thorough investigation before reaching a conclusion.

10 Account Suspension and Closure

Spribe reserves the right to suspend or permanently close any account at its discretion. Reasons for suspension or closure include but are not limited to:

• Violation of any part of these Terms and Conditions.
• Failure to complete identity verification within a specified timeframe.
• Suspected fraudulent activity, bonus abuse or collusion.
• A valid self-exclusion request by the account holder.
• Extended inactivity combined with an outstanding compliance review.

Players may also choose to close their own account voluntarily at any time by contacting support. Upon voluntary closure, any remaining real-money balance (after deducting any unmet wagering requirements on active bonuses) will be returned via the most recent verified withdrawal method.

Where an account is closed due to a terms violation, any balance held may be subject to forfeiture depending on the nature and severity of the violation. Spribe will notify the account holder of the reason for closure where it is safe and appropriate to do so.

11 Privacy and Data

Spribe collects, stores and processes personal data in accordance with its Privacy Policy. By registering on the platform you consent to this data processing as described in that document.

Personal data is used for account management, identity verification, payment processing, customer support, fraud prevention and, where you have opted in, marketing communications. Spribe does not sell personal data to third parties for their own marketing purposes.

Spribe uses SSL encryption across all pages of the platform to protect data in transit. Financial transactions are processed through secure payment integrations with JazzCash, Easypaisa, Raast and other supported providers, each of which operates under their own data and security standards.

You have the right to request access to the personal data Spribe holds about you, to request corrections to inaccurate data, and to request deletion of your data subject to any legal retention obligations. These requests can be made by contacting the Spribe support team.

12 Responsible Gaming

Spribe is committed to responsible gaming. The platform provides tools to help players manage their activity within comfortable personal limits. These tools are available directly from your account settings and take effect without requiring contact with support in most cases.

• Deposit Limits: Set daily, weekly or monthly caps on how much you can deposit.
• Session Reminders: Receive notifications after a set amount of time spent in a gaming session.
• Self-Exclusion: Temporarily or permanently exclude yourself from the platform. Self-exclusion takes effect immediately and cannot be reversed during the chosen period.
• Reality Checks: Periodic on-screen prompts showing how long you have been playing and your session net position.

Gaming is meant to be enjoyable entertainment. Never play with money that is reserved for rent, food, utilities, education or any other essential expense. Set a budget before you start and treat any winnings as a bonus rather than a source of income. If gaming starts to feel like an obligation rather than a choice, take a break.

If you have concerns about your gaming behaviour or that of someone you know, we encourage you to use the self-exclusion tools and to seek support. Full details are available on the Responsible Gaming page.

13 Limitation of Liability

To the fullest extent permitted by applicable law, Spribe's liability to any player is limited to the real-money balance held in their account at the time a claim arises. Spribe is not liable for:

• Loss of profits, anticipated savings, business opportunity or goodwill.
• Losses arising from internet outages, device malfunctions or third-party service failures beyond Spribe's direct control.
• Errors in game software that are attributable to the third-party game provider rather than Spribe's own platform.
• Any loss arising from a player's failure to secure their account credentials or from unauthorised account access that was not reported promptly.
• Losses resulting from a player's reliance on inaccurate information displayed due to a temporary technical error that was corrected as soon as it was identified.

Nothing in these terms limits Spribe's liability for fraud, wilful misconduct or any other matter where limitation is not permitted by law. These terms do not affect your statutory rights as a consumer.

14 Changes to These Terms

Spribe may update these Terms and Conditions at any time. When changes are made, the "Last updated" date at the top of this page will be revised. For material changes – those that significantly affect player rights, obligations or how core platform features work – Spribe will send a notification to the email address registered on your account at least seven days before the changes take effect.

Minor updates such as clarifications, corrections of typographical errors or changes that benefit players may take effect immediately. Continued use of the Spribe platform after any update constitutes acceptance of the revised terms. If you do not agree with an update, you should stop using the platform and request account closure before the new terms take effect.

Archived versions of previous terms are available on request by contacting the Spribe support team. This can be useful if a dispute arises that relates to activity conducted under a previous version of these terms.

15 Contact Us

If you have any questions about these Terms and Conditions, need clarification on any section or want to raise a complaint, the Spribe support team is available around the clock via live chat on the platform. Live chat is the fastest way to get a response and is accessible from any page on spribe.run.

For non-urgent matters you can also reach the team by email. VIP Silver accounts and above connect to a priority support queue. Platinum and Elite members have access to a dedicated account manager for ongoing queries. All formal complaints will be acknowledged and investigated in good faith.